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C-MAIL: Email Productivity Solutions for
Government & Public Sector

Increase Email Productivity

  • C-MAIL offers an easy-to-use solution for busy users to prioritize their email and be effective in order to get more done in less time.
  • C-MAIL intelligent prioritization technology automatically sorts email in order of its priority (in MS Outlook*) to help busy users spend more time on email that is important to the business, and not get distracted with lower priority email.

Manage email overload

  • High priority email will be brought to your attention first
  • Separate actionable email with ease and prioritize actions.
  • Do not get distracted by continuous interruptions of lower priority email.

Get More Done

  • C-MAIL adaptive workflow (in MS Outlook*) based on commonly used email productivity practices, helps busy users take actions on their prioritized email increasing the speed of individual and group decision making
  • Automate email management actions such as flagging important email and manually prioritizing email.
  • Enhance action-oriented behavior and enable taking more actions on email per day
  • Free up time to complete other important tasks by taking a break from the habit of constantly checking email to see if anything important came in

Monitor email effectiveness

  • It automatically gathers quantitative metrics on email use and productivity
  • Achieve efficiency and general productivity increase from the visibility of C-MAIL productivity metrics
  • Gather actionable data to implement email best practices;
  • Build a platform for business intelligence reporting to the senior management.


Enhance work-force effectiveness

  • C-MAIL provides features such as prioritizing email in order of importance and enabling employees to make decisions quickly. In addition, lower priority email is removed from the priority view of the employees so that time is used more effectively and efficiently.
  • Single-click workflow defines the action for each email and various reports can be generated to track key performance metrics.

 

Procurement management

  • Procurement delays are one of the pain areas in the public sector and many government agencies struggle with procurement reform.

  • C-MAIL offers solutions for procurement reform ensuring that procurement delays are not a result of email inefficiency and communication breakdowns. C-MAIL’s patented performance benchmarks give an insight into communication between employees and departments to streamline collaboration and remove bottlenecks.

Performance benchmarking

  • C-MAIL automatically collects user’s data in the background without any intervention from the user (in accordance with the government agency’s privacy & security controls).

  • Reporting & metrics help to create performance benchmarks such as in inter and intra-departmental communications and service response metrics

Records retention

  • The Federal Rules of Civil Procedure (FRCP) have new rules with respect to e-discovery and anyone not complying with email records as part of litigation. The courts are no longer tolerant of organizations that have not implemented timely programs to accurately retrieve email.
  • With this in place, it is very important for government agencies to have an efficient email records retention system in place.
  • C-MAIL offers government agencies a way to categorize and prioritize email in order of importance & relevance so that storage resource planning is easier and cost-effective.

* Integration with other email software is under development

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